File a Claim

Unfortunately claims happen, but no need to worry because we are here to help!

In the case that your order arrives damaged, you receive the wrong items, or you are missing parts, please complete the below form. Once submitted, someone from our claims department will reach out to you within 48 hours.

If you have any additional questions about this form or if you need assistance with an existing claim, please email claims@asburysdesign.com

Claims must be submitted to Asburys within 5 days of the items being received. Claims reported outside of this window may be denied.